Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is Puff Bar to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder coming from your local shipping service and might like to terminate your order, first check your email and/or spam filter this means you clicked on the correct shipping and delivery address and/or LINK. Once this offers been done, in case you are still interested in continuing, basically reply to the e mail with the details of your request and you should greatly appreciate virtually any assistance you may possibly offer. For specialized issues, you might need to contact customer support via their particular contact number: (Toll Free). Alternatively, if an individual have any other questions, you may send us an email and we will try our best to be able to assist you.
Your package deal will arrive at your door within more effective to ten operating days. Take note of which shipping times might vary from one courier company in order to another. It is therefore, usually preferable to order with a reliable company. To assist ensure your package deal arrives safely, we all always advise that will you sign your own parcel’s “Thanks Regarding Sending” section in order to arrives. Your local delivery services are usually required to clearly display this signature bank confirmation on just about all sent items, including Element Vape goods.
Once your parcel is here at your door, you need to collect this as soon because possible. This is normally done by simply completing a self-addressed, stamped envelope together with your return address and tracking amount. Upon arrival, ensure that your unit is totally charged and well prepared to start out using that immediately. Tend not to hold out for your Element Vape product to be able to warm up; that can not be stressed enough, particularly in the case regarding rechargeable batteries.
As defined in the above section, when shipping in order to UK residents, delivery is going to be facilitated by simply one of our across the country network of courier companies, such as DPD, FED EX or UPS — but please allow for additional fees to be used into consideration whenever placing your order. Customers located inside the Republic of eire are not authorized to purchase online. In most cases, consumers located within the particular Republic of Ireland in europe will be unable to purchase the product through the use of credit playing cards or free e cards. We are currently experiencing some issues with credit card fraud in The european countries as well as in certain instances, payments made using these methods might be declined or reversed. In inclusion, all deliveries to be able to EU customers may possibly be controlled by taxation and import tasks.
When shipping internationally, please note that customs procedures are really time-consuming and often require the assistance of a good independent customs agent. In the situation of an brought in product, delivery occasions will be dependent on your courier’s international delivery service and transit periods may greatly go beyond our internal shipping estimates. If you are unsure of expected flow times, please contact us immediately. International orders will usually arrive within three to five business days right after payment has recently been received.
For all those questions concerning this matter, make sure you note that every questions should be directed towards our corporate headquarters. Should you need to make changes or inquire regarding our services inside general, you could do so in anytime during business hours, Monday by means of Friday, except Sunday, Wednesday, and Thursday night. Should you have got any other concerns, you can both contact our consumer service team or perhaps one of our own sales representatives in the main office. In case you prefer to place your order online, you are pleasant to visit internet site and follow the simple instructions supplied. All billing in addition to ordering information will certainly be provided from the click associated with a button.
As constantly, we strongly recommend that all orders be paid with regard to completely before delivery or delivery associated with products. Any adjustments to shipping or delivery policies will be clearly indicated upon receipt of repayment. In the celebration of a problem in any item, please contact us all right away for a return or substitute. As long as your satisfaction will be our number one priority, we all will work along with one to make positive that you have got the best electronic products available.